FAQs

Do you deliver flowers near me?

Please see our Delivery Zones page for a full list of places we deliver to.  

How do I look after my flowers once they have been delivered?

Please go to our Flower After Care page for instructions on how to keep your bouquets fresher for longer once you have received them. 

What do I do if i need a quote for a Wedding or an Event?

Please email us at hello@umasari.au to discuss your options further

Can I pick the flowers up from your location?

No, we are now 100% online with affordable delivery prices and free delivery for orders over $180

How much does delivery cost?

We have four different delivery zones each with its own pricing. For full prices, please see the Delivery Zones section. Please contact us for any suburbs not listed and we can discuss fees on a case by case scenario. 

How do I receive free shipping?

You will receive free shipping for orders over $180. 

Will the arrangements look exactly like the website photos? 

All of our floral arrangement images are just a visual indication of the styles and colours used. We pride ourselves on providing bespoke and one of a kind floral arrangements. 

What happens if the recipient is not home when you deliver the flowers?

We will find the most suitable place to leave the flowers. Please ensure that you put as much information in the comments field when making your order. If it is an apartment, please make sure that the recipient will be home at the delivery date that you have selected. Please also provide the recipient's phone number so we can contact them if there are any access issues.